Why You Need Catch Up Calls With Your Team!

Why You Need Catch Up Calls With Your Team

They are called different things within different organizations, but a catch up call is a chance to check in with the members of your team and see how they are doing with their business.  They are VITAL to keeping your business strong.

As a leader, attrition is one thing that can cripple your business.  Attrition is inevitable, and you need to be prepared for a certain percentage to happen.  But if an unexpected amount happens, it can affect you meeting your minimums which can affect leadership levels, contests, and ultimately, your income.

The best way to avoid this is to have your finger on the pulse of your team.  You need to know what they are doing, what their goals are, and if anything has changed in their business. Best of all, you need to know how you can help them and they need to know that you care about their business.

It is best if these calls are scheduled so you both know when they will occur.  15-20 minutes is usually enough.  If someone has a more serious issue, you can schedule another time to talk separately.

You should be asking questions like:

·         “Where are you with your monthly goals?”

·         “What are your goals for the upcoming month?”

·         “Have there been any changes in your business?”

·         And most importantly…”What can I most help you with in your business”. 

If it’s something you can answer over the phone…great.  If it’s something you need to get back to them on, give them a specific date that you will have an answer for them by…and make sure you meet the deadline.

Having regular catch up calls will keep the lines of communication open with your team and hopefully avoid any shocking news at the end of a month!

If you'd like to learn more check out my website at www.explosiveleadbuilding.com for a series on further building your Leadership Skills! 

Chris Case

The Importance of Recognition

I don’t know about you, but I really don’t remember the last time someone around MY house clapped when I came down the stairs and said “Great job scrubbing that toilet!!  I’m SO proud of you!!”  Sure, it’s my job around the house, but still, it would be nice!

Yet one of the BEST things about being in network marketing IS the recognition.  Yes, it may be your “job” to sell, to recruit, etc.  but you can be recognized for doing it well.  And the fact of the matter is, most of us don’t get recognized in our normal day to day life.  Whether it’s in our “regular job” or our home life, recognition is often overlooked.

Yet…how GOOD does it feel when someone acknowledges your efforts?!?  It feels GREAT!  When you’re recognized, you can’t help but to smile (even if you feel a little embarrassed).  You can’t help but to get a warm feeling in your heart.  You can’t help but to feel good about yourself. 

The recognition doesn't always have to be grand.  Sure, being on stage can be cool.  But so can seeing your name in a newsletter.  It can be cool to get a candy bar wrapped in a pretty ribbon at a team meeting.  It can even feel great to be called up in front of everyone and have them cheer you on as you get a great big hug.  Here’s a few ideas for team recognition that can make an impact without breaking your bank:

-          Idea of the Month – Sometimes people don’t always have the big sales or recruiting numbers…but they still contribute some GREAT ideas to the team!  Recognize them!  Not only does the recognition feel good, but you’ll find MORE great ideas coming in each month.  Send a nice certificate – with a box of energy saver bulbs!

-          Top Team Awards – Your company may have top awards for sales and recruiting, but your team likes to know where THEY fit in to THEIR team.  It feels good to be able to say they were #3 in THEIR team for the month of July.  Each month, award the Top Team Sales Rep and the Top Recruiter.  List them in a monthly newsletter that goes out to the entire team.  Team members LOVE seeing their name in print.  If you have in person meetings, give Payday (enjoy your payday!), 100Grand (you’re worth $100 Grand!), and Starbursts (You’re a Star Recruiter) wrapped with a ribbon for being tops in the team.

-          Sales Ribbons – Team members love to show off their ribbons!  You can order incentive ribbons pre-made for a good price.  Try going in with another leader to share costs.  Give ribbons for $1000, $2000, $5000 and $10,000 in sales in a month (or whatever is a good rate for you and your company).  And don’t forget to recognize them in the team newsletter!

-          Spotlight Team Member – If you have a team newsletter, pick a team member that has done particularly well and highlight them in a spotlight.  Do an interview, and include a picture of them and their family.  Make sure to tell the team what YOU think is SPECIAL about this team member, and why you picked them. If possible, get some quotes from other team members on what they recognize as special about this team member.  Send your spotlight member a small gift-card as a token for the Spotlight feature.

You have no idea how many people stay in network marketing for the recognition.  It’s a need that many people don’t even know they have…until it’s met.  Because they've never had it before, it becomes addicting and inspires them to want to do so much more to continue to gain more recognition. For the reason that it feels so good, they don’t want to give it up.  It would be too much of a loss.

So if you are a leader, look for ANY way that you can recognize the members of your team.  You don’t have to have a big budget.  Remember that the gestures don’t have to be grand.  They just have to be very heart felt, appropriate, and consistent.  A little recognition goes a very long way.

Chris Case

A Little About Me

Hello! I am Chris Case, and along with the help of my beautiful wife I am the owner of Explosive Lead Building, an Internet Marketing Company specializing in helping small businesses, entrepreneurs, and individuals in the direct sales industry with online marketing strategies and traffic generation. I am known for my skills in networking, lead generation, and business building.

I am obsessed with anything to do with Online Lead Generation. At home, most of the time, you will find me on the couch typing frantically on one of my computers, to bring to life some new idea.

Having spent my life traveling the world, and enjoying life, I’ve only recently been introduced to the direct sales industry. What I quickly realized was that my list of contacts ran out faster than I would’ve thought, and the “old fashioned” ways of prospecting weren’t working. So I harnessed my knowledge of the internet and set about to find a way to bring direct sales into the 21^st Century.

Over the last three years, which I have spent, both in traditional and online marketing, I have come across many problems that most online Network Marketing entrepreneurs also confront. After much research, I have found a system that is easy to implement and duplicate.

Through this Blog I will share with you the tips, tricks, and tools that have enabled me to become an expert at creating leads online for my primary business opportunity. 

I enjoy interacting with you, and please do share this information with your family, friends and acquaintances.

Sincerely,

Chris Case